Shipping Information
At Ordersmartasia, we are committed to providing you with a seamless shopping experience, including efficient and reliable shipping services. Please review our shipping policy to understand how we handle the delivery of your orders.
Worldwide Shipping Costs
- Standard Shipping: From $4.95 per item
- Expedited Shipping: From $12.95 per item
Note: Buy more to save on shipping fees!
Transit, Handling & Order Cut-Off Time
- Transit Time: Shipments are generally in transit for 10-15 business days (Monday to Friday).
- Order Cut-Off Time: 05:00 PM Eastern Standard Time (New York).
- Order Handling Time: 3-5 business days (Monday to Friday).
Tracking
Once your order is shipped, you’ll receive a tracking number via email. This allows you to monitor your package’s progress until delivery.
Cancellations
- We accept cancellations at any time before the order has been dispatched.
- For orders already dispatched, please refer to our refund policy.
Parcels Damaged in Transit
- If possible, reject damaged parcels from the courier and contact our customer service.
- For parcels delivered without your presence, please contact customer service for further instructions.
Item Not Received
If you haven’t received your order despite the tracking status showing as delivered:
- Contact the carrier to locate your package.
- If the issue persists, email us at [email protected] for assistance.
- In cases where tracking information is unavailable due to technical issues, please contact us if you’re unable to locate your item.
Policy Updates
Our shipping policy may be subject to change without prior notice. Any updates will be reflected on this page.
For any questions or concerns regarding our shipping policy, please don’t hesitate to reach out to our customer support team.
Thank you for choosing Ordersmartasia. We appreciate your business!
